1. No Returns Policy

• At this time, we do not accept returns or exchanges. All sales are final. Please ensure that you carefully review your order before completing your purchase. If you have any questions or need assistance, feel free to contact our customer service team.

2. Delivery Only

• We do not offer in-store pickup. All orders will be delivered to your specified address.

3. Delivery Fee

• A flat delivery fee of R100 will be charged for all orders.
• For orders totaling R1200 or more, the delivery fee is waived.

4. Shipping Timeframe

• Orders are processed and shipped within 2-3 business days.
• Delivery times may vary depending on your location but typically range from 3-7 business days.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

6. Incorrect or Damaged Items

• If you receive an incorrect or damaged item, please contact our customer service within 7 days of receipt. We will work with you to resolve the issue promptly.

7. Contact Information

• For any inquiries or assistance, please contact our customer service team at [your contact email] or call us at [your contact number].